Web Hosting

What You should ask your ISP

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What to ask
Your ISP

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Your host may offer you frontpage; they may offer to do all the configuring themselves. Or they may provide the flimsy excuse that they are worried about hackers. But if you really want control of your site you need a shell account.

Unlimited Updates

If your host places a limit on the number of times your site can be updated, Or worse still does not offer unlimited FTP uploads. RUN.

Support

Even the experts sometimes makes mistakes. So it's good to have strong technical support. Ask a few technical questions before you sign up. If you don't get a quick response that means the support team will not respond quickly when your site has a breakdown.

Recommendations

Ask your host to point you to a few satisfied customers. Then before contacting them goto the InterNIC Whois and check who is the billing and Administrative contact of these sites are.
Some ISPs are known to point to group companies as satisfied customers!

Raw log files

What ever you do, DON'T trust an ISP that will not provide you with raw log files.
Note: these pages were created in 1999 and have not been updated since. While some of the content is still relevent you might want to visit raditha.com where you will find more upto date information and a wider collection of articles


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raditha@webquarry.com, Oct 21, 2003.